Privacy Policy
WELCOME TO RANIS ONLINE
Our primary concern is to safeguard your DATA and personal information. This section will guide you on how we collect, utilize and disclose (under certain circumstances) your data. Customers are advised to go through the Privacy policy carefully.
COLLECTION OF DATA
The information that we may collect is not limited to your name, physical/delivery address, email address, home/mobile phone number, preferred mode of payment, and financial/payment details when you place an order on our website. The information is collected to process the orders and to offer you any possible claims later along with our services. It is important to mention that your name, address, phone number and other related details may also be passed on to a third party (to suppliers or couriers) to deliver the product(s) you have ordered.
USE OF YOUR PERSONAL INFORMATION
Your data may be utilized to conduct research and opinion polls on our webpage. However, it is important to mention that you can choose not to participate in such polls as well as the fact that your data will completely remain anonymous as our use is exclusively restricted to statistical analysis only. We may also use your personal information to send you information about new promotions, our products, our newsletter, our website and other information related to your interest. You reserve the right to unsubscribe to such promotional emails. Your data may also be used for different purposes including but not limited to analyzing your activity on the website and to determine your location to provide a better shopping experience.
INFORMATION SHARING WITH 3RD PARTIES
We may also share your information with affiliates, partners, vendors, suppliers and other companies in our group. For example we may share your information with a courier partner responsible for delivering a product to your doorstep or we may share your information with third parties for various purposes like credit risk reduction and protection from frauds. The collection, usage and disclosing of your data is defined in our privacy policy and other than what we have described we will not use your data for any other purposes. However, it is important to mention that Ranis Online will not be held liable for the way 3rd parties use your information even if we have provided them your information as defined in the Privacy Policy.
COOKIES
Cookies are a small amount of data stored by the browser on your device. Its primary purpose is to identify your device and the pages you have visited. For using our website you are not required to accept the cookies requirement however all the features of our website will be visible to you if cookies are enabled on your device. It is important to mention that cookies are not used to obtain your personal or private information, and the cookies we use are free from viruses and malware. Our Website uses Google Analytics, a web analytics service presented by Google, Inc. Google Analytics makes use of cookies, which enable us to learn about how you use the Site. Google Analytics makes use of cookies to acquire data which includes but is not limited to your IP address, which is routed to Google’s servers. The statistics gathered by Google Analytics is used for evaluating how you use the Site.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING -https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We reserve the right to only sell our products to anyone over the age of 18.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail support@ranisonline.co.uk or by mail using the details provided below:
Ranis Online 1 Whetley Hill, Bradford, BD8 8NL, United Kingdom
SECURITY AND YOUR RIGHTS
Our priority is to ensure the security of your data and in order to safeguard your data/information, we have employed proper protocols and the latest security measures to our website. Our policies are designed to restrict, prevent unlawful or unauthorized access to the data and to circumvent accidental loss, damage or destruction of your information. The data which is collected from you is saved in our servers which are protected with strong firewall policies. However, it is important to mention that the responsibility for maintaining confidentiality of your username, password and other account details solely lies with you. Lastly, you reserve the right to ask us to stop using your personal data for marketing purposes. You also reserve the right to access your complete personal data on our website and to amend the data in case of any inaccuracies if need be.